Could mobile marketing be the next great edge in your business promotion? You could find a great set of skills and strategies to put forth in your mobile marketing efforts, but you want to stop first and take note of these great steps that are going to ensure your success in the practice.
Be short and concise with your SMS messages for your mobile marketing campaign. Messages are limited to 160 characters, so put some thought into how to convey your information clearly yet briefly. If you use abbreviations in your messages, make sure they are commonly accepted and make sense to your customers.
Know your hours. You do not want to be messaging customers while they are sleeping or having dinner. Try to avoid bothering them on holidays or Sundays, unless it is important. Your customer does not always want to be dealing with your texts, so make sure you are only texting at good times.
Don’t ever text message customers for no good reason. If you contact your customers, make sure you are contacting them with a purpose. Texting random phrases is the quickest way to kill a marketing campaign. You are not your customers’ friend. When you contact them, they want to know about your products.
Be consistent with your messaging volume. You should always let your customer know in advance how many messages you plan on sending out per week or month. When you do this, your customers know what to expect and will be waiting to hear from you. Make a good schedule and stick to it.
Make your mobile marketing campaigns interactive. Draw in your customers and offer them a way to interact with the system or amongst themselves. By engaging mobile users you will be solidifying your customer base as well as setting up future demand for more as each customer will be more likely to recommend your service.
Make sure to conduct a usability test before rolling out your mobile marketing campaign to your consumers. Ask friends, family, employees or all of the above to receive your messages, respond and ask for their honest opinion of the experience. This way you will make sure everything works to provide the best experience for your customers.
If you are scared of taking on mobile marketing because it is new, you don’t have to worry. There are millions of people just like you that have found mobile marketing to be quite successful with the right strategies in place. Take the time to read these tips and give yourself a head start.
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